PEPT&CO / SUPPORT
A few precise answers.
Can I purchase materials today?+
Yes. The catalogue shows live prices in GBP. Add materials to your bag, confirm research use at checkout and place your order. Our team confirms payment and dispatch by email.
Where can I find a Certificate of Analysis?+
Published original batch reports appear in the COA library. Match the material and batch number to the record before using an analytical result.
What is the intended purpose of these materials?+
For research purposes only. Refer to the product specifications and batch documentation for handling and storage information.
How quickly do you dispatch?+
Orders placed on working days are dispatched next day from the UK in sealed, tamper-evident packaging.
How should products be stored?+
Store refrigerated at 2–8 °C and do not freeze. Storage details are printed on every carton and listed on each product page.
Can I return an order?+
Unopened, sealed items can be returned. See our Returns page or contact us with your order number.
How do I track my order?+
Use the Order tracking page with your order number, or sign in to your account to see order status.